|distributor||Chantal Trim Gallery|
|sales manager||Kodama Miyuki|
|location||403 Hunterwood Dr. Houston, TX, 77024 USA|
|Service contents||Sales of trims, ribbons, laces, fringes, tassels, etc.|
|Necessary charges other than product price||Shipping, bank transfer fees, customs duties|
|payment method||advance payment|
|Bank transfer (Bank of Tokyo-Mitsubishi UFJ, Japan Post Bank, Rakuten Bank, Mizuho Bank, Sumitomo Mitsui Banking Corporation) Credit card Apple pay|
|Application expiration date|
|If payment is not received within 7 days after receiving the order confirmation email, we may cancel the order.|
|Product delivery time||We will ship the product within 5 days (excluding Saturdays and Sundays) after confirmation of payment and confirmation of inventory.|
|Defective product|| Defective items will be returned by postal mail (ordinary mail) at our expense, and will be exchanged for non-defective items after the return arrives.
If the product is determined to be defective, we will send you a confirmation email, so please return it after receiving the email.
Please note that we cannot accept returns before the confirmation email arrives.
|Returns||In the case of a return due to customer's convenience, we will refund the product price for the unused product, but we will charge the actual shipping cost for delivery from the United States and the product return.|
|Return period||Only in the case of a defective product or the wrong product, we will contact you within 7 days of receiving the product and accept the return.|