Newly opened online store for trimmings to the U.S. customers. This online store opens door to Japanese customers more than 15 years. Please enjoy the trimmings procured from Europe, Japan and the U.S.A. All shipments are domestic within the USA.
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privacy policy

privacy policy Our shop will not disclose personal information entered to a third party without the consent of the customer.
distributor Chantal Trim Gallery
sales manager Kodama Miyuki
location 403 Hunterwood Dr. Houston, TX, 77024 USA
phone number 713-253-8880
email address info@chantaltrim.com
home page www.chantaltrim.com
Service contents Sales of trims, ribbons, laces, fringes, tassels, etc.
Necessary charges other than product price Shipping, bank transfer fees, customs duties
payment method advance payment
Visa, Master, American Express, Discover, Diners Club, JCB credit cards through Shop Pay.
You can also use Apple pay, Google Pay, and Meta Pay.
Product delivery time We will ship the product within 2 days (excluding Saturdays and Sundays) after confirmation of payment and confirmation of inventory.
Defective product Defective items will be returned by postal mail (ordinary mail) at our expense, and will be exchanged for non-defective items after the return arrives.
If the product is determined to be defective, we will send you a confirmation email, so please return it after receiving the email.
Please note that we cannot accept returns before the confirmation email arrives.
Returns In the case of a return due to the customer's convenience, we will refund the product price and shipping fee of $3.00 for unused items, but we will ask you to pay the shipping fee for returning the item.
Return period Only in the case of a defective product or the wrong product, we will contact you within 14 days of receiving the product and accept the return.